Last Updated: February 24, 2026
Empire Floor complies with:
- Personal Information Protection and Electronic Documents Act (PIPEDA)
- Alberta privacy standards
- Canada’s Anti-Spam Legislation (CASL)
1. Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Address
- Payment details (processed via secure third parties)
- Project details
- IP address and website usage data
2. Purpose of Collection
We collect personal information to:
- Provide quotes
- Process orders
- Schedule installations
- Respond to inquiries
- Send marketing communications (with consent)
- Improve our services
3. Consent & Marketing Clause (CASL Compliance)
By submitting a contact form, requesting a quote, or providing your email, you consent to receive communications from Empire Floor related to:
- Quotations
- Order updates
- Promotions
- Product announcements
You may withdraw consent at any time by:
- Clicking “unsubscribe” in email communications
- Contacting us directly
We do not send unsolicited commercial electronic messages in violation of CASL.
4. Disclosure of Information
We do not sell personal data.
Information may be shared with:
- Payment processors
- Installation contractors
- Shipping providers
- IT service providers
- Government authorities when legally required
5. Safeguards
We implement reasonable administrative, physical, and technical safeguards appropriate to the sensitivity of the information.
However, no electronic transmission is 100% secure.
6. Access & Correction Rights
Under PIPEDA, individuals may:
- Request access to their personal information
- Request corrections
- Withdraw consent
Requests must be submitted in writing.
7. Data Retention
We retain personal information only as long as necessary for business or legal purposes.